1. Introduction

Welcome to Hafilat Pass Topup ("we," "our," or "us"). These Terms and Conditions govern your use of the hafpasstopup.shop website (the "Site") and the hafilat pass application and renewal services (collectively, the "Services") offered by us.

By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Services.

2. Service Description

The hafilat pass topup service provides a platform for users to apply for, renew, and manage their public transportation passes for the Abu Dhabi bus network. Our Services include:

• Processing applications for new hafilat passes
• Facilitating renewals of existing hafilat passes
• Providing information about eligibility and documentation requirements
• Offering customer support related to hafilat transportation services

3. User Accounts and Registration

3.1. To use certain features of our Services, you may need to create an account and provide accurate and complete information.

3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Application Process

4.1. By submitting an application through our Services, you confirm that all information provided is accurate, current, and complete.

4.2. Application processing typically takes 3-5 working days, but may be subject to delays depending on verification requirements and system capacity.

4.3. We reserve the right to reject applications that do not meet the eligibility requirements or contain incomplete or inaccurate information.

5. Fees and Payment

5.1. The fees for our Services are clearly displayed on the Site before you complete your application.

5.2. All fees are non-refundable unless otherwise specified in our Refund Policy.

5.3. We accept payment through the methods specified on the Site. All payment information is processed securely through our payment processors.

6. User Responsibilities

6.1. You agree to use our Services only for lawful purposes and in accordance with these Terms.

6.2. You must not use our Services:

• In any way that violates any applicable laws or regulations
• To impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services
• To attempt to gain unauthorized access to the Site, user accounts, or computer systems

7. Intellectual Property

7.1. The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.

7.2. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from our Site without our prior written consent.

8. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

9. Limitation of Liability

9.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use our Services.

9.2. Our total liability for all claims arising from or related to these Terms shall not exceed the amount you paid to us for the Services during the three months preceding the event giving rise to the liability.

10. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to your use of our Services or your violation of these Terms.

11. Termination

11.1. We may terminate or suspend your access to all or part of our Services, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of our Services, us, or third parties, or for any other reason.

11.2. Upon termination, your right to use the Services will immediately cease.

12. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our Site. If a revision is material, we will provide notice prior to the new terms taking effect. By continuing to access or use our Services after revisions become effective, you agree to be bound by the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without giving effect to any principles of conflicts of law.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in Abu Dhabi, UAE, except that you or we may seek equitable relief in any court having jurisdiction to protect intellectual property rights.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Hafilat Pass Topup
Al Wahda Mall, Level 2
Abu Dhabi, United Arab Emirates
Email: [email protected]
Phone: +971 2 555 1234